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M&S FY 2021 results

Continuing evidence of the resilience of the UK grocery market with the release of M&S FY2021 results.

  • Strong food performance with LFL sales (excluding hospitality and franchise) up 6.9%
  • M&S benefited from an increase in online demand over the last 12 months with online growth of 53.9%
  • Successful integration with Ocado. M&S products are over 25% of Ocado’s average basket with plans to increase this to 50%
  • MS2 scheme reinforces commitment to online-first approach using omnichannel stores
  • Accelerated program to rotate the store estate into higher-quality space, addressing the drag from underperforming legacy stores.

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