SUPR summary:
- Sales up 1.2% to £6.8bn
- Online grocery sales jumped 14% during the year, following ‘significant investment’ in Waitrose.com as well as as new smarthphone apps
- Commentary: “We have strengthened our online business significantly in recent years, and said last summer that we will double Waitrose.com within five years. This change will be a major part of achieving this, and in future, Waitrose.com and our shops will be the exclusive places in the UK to buy Waitrose & Partners products. We plan to open a second fulfilment centre to support growing volumes in the London area.
